In this role supporting the Surgical Technologies group, specifically intraoperative imaging devices, you will play an integral part in promoting and maintaining customer satisfaction by providing on-site maintenance and repair of company and customer's equipment. You will contribute to revenue objectives through the sale of service agreements, parts and accessories to customers within an assigned territory and assist in customer problem resolution for equipment usage and service products.
**A Day in the Life**
+ You will provide efficient, effective repair and inspection of Medtronic equipment and equipment of designated partners of Medtronic
+ You will provide testing and validation support
+ You will perform administrative duties to include service reports, contracts, market analysis and special reports
+ You will manage company assigned assets including spare parts inventory, service loaners, test equipment, computers and vehicle
+ You will act as a technical consultant for developing and nurturing customer relations as a liaison between the customer and Medtronic
+ You will lead and participate in product technical repair and clinical use training
+ You will assist in development and implementation of training material
+ You will assist in building devices in manufacturing as needed
**Must Have: Minimum Requirements**
**To be considered for this role, please ensure the minimum requirements are evident on your resume.**
+ High school diploma and 4+ Years electronics experience OR Electronics degree/certificate OR Military electronic certification.
+ Previous experience in medical device, aerospace or other highly regulated industry
**Nice to Have**
+ Bachelor's degree in Electrical Engineering or scientific discipline (or military equivalent)
+ Familiarity with regulatory guidelines and radiation safety
+ Experience with x-Ray systems, particularly mobile fluoroscopy or CT systems
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Associated topics: answer, associate, call center specialist, client service, csr, customer care, customer service representative, phone, technical support, tsr
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.